Make sure that your phone is connected to network.
Check the settings of your phone.
Use Vivo X21(Android 8.0) as example:
1. Go to Settings -- Status bar and notificaton -- Manage notification -- Letstalk -- Allow notifications.
2. Go to Settings -- Battery -- High background power consumption -- Letstalk -- Enable Letstalk.
3. Go to iManager App -- Permission management -- Autostart -- Enable Letstalk.